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Privacy Policy

The protection of your personal data is very important to us. Therefore, we process your data exclusively on the basis of the legal regulations (GDPR, Austrian Data Protection Act 2018, Austrian Telecommunications Act 2003). In this privacy statement we inform you about the most important aspects of data processing within the framework of our company and our websites.

Data collection on our website

How do we collect information?

On the one hand, your data is collected by you providing it to us. This may, for example, be data that you enter in a contact form. Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure error-free availability of the website.

We need the collected personal data for contract fulfilment, accounting, assertion of contractual claims, for customer service purposes as well as for the fulfilment of legal obligations. The data is collected, stored, processed and used for this purpose.

The legal basis for the processing of your personal data is on the one hand the fulfilment of the contract, legitimate interests, the fulfilment of our legal or contractual obligations and on the other hand your consent (e.g. contact form or newsletter). Failure to provide the data may have different consequences.

We process your personal data as far as necessary for the duration of the entire business relationship as well as beyond that in accordance with the legal storage and documentation obligations, which result, among other things, from the Unternehmensgesetzbuch (UGB) and the Bundesabgabenordnung (BAO), as well as until the end of any legal dispute, ongoing warranty and guarantee periods, limitation periods, for the protection or enforcement of rights, etc.

For the operation of our websites, we commission IT and payment service providers who may gain access to your personal data in the course of their activities, insofar as they require the data to perform their respective services. They have undertaken to comply with the applicable data protection regulations towards us.

Order processing contracts have been concluded in accordance with Art 28 DSGVO. You can request more information about the processors commissioned by us at datenschutz@steka.at.

In addition, we may store further data. We only collect data that is absolutely necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Your personal data will be disclosed to the smallest possible extent if this is absolutely necessary for the fulfilment of the contract, for the fulfilment of legal provisions and for the assertion of rights. As recipient categories, the following can be considered in the case in question:

  • Participating contract and business partners (e.g. shipping partners and IT service providers)
  • Commercial agents in your country
  • Banks and payment service providers
  • Third part lenders (e.g. in the case of leasing)
  • Tax consultants and auditors
  • Authorities
  • Legal representatives
  • Collection agencies
  • Courts
  • Insurance companies


What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time about this matter as well as for further questions about data protection at the address given in the imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Data will only be transferred to a non-European third country without your express consent in the case of a commercial agency in your country on the basis of standard contractual clauses or an adequacy decision of the European Commission.

Data will only be transmitted to a non-European third country without your express consent in the case of a commercial agency in your country, on the basis of standard contractual clauses or an adequacy decision of the European Commission.

1. Mandatory information as well as general informationIn the following notes you will find all information about what happens with your personal data when you visit our website. Personal data is all data with which you can be personally identified.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete data protection against access by third parties is not possible.

Note on the responsible entity

The responsible party for data processing on this website is:

STEKA-Werke Technische Keramik GmbH & Co KG
Griesauweg 35
A-6029 Innsbruck
Austria
Phone: +43 (0)512 33402-0
Fax: +43 (0)512 33402-13
sales@steka.at

Responsible for data protection:
Markus Dax
datenschutz@steka.at
+43 512 33402-0

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. For this purpose, an informal message by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority

In the case of violations of data protection law, you have the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority in matters of data protection law is the state data protection officer of the federal state in which our company is based (Tyrol). A list of data protection officers and their contact details can be found at the following link: https://www.data-protection-authority.gv.at/.

Right to data portability

You have the right to have data, that we process automatically based on your consent or in performance of a contract, handed over to you or to a third party in a common, machine-readable format. If you request direct transfer of the data to another responsible party, this will only be done as fare as it is technically possible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal regulations, you have the right at any time to free information about your stored personal data, its origin and recipient as well as the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data. You can contact us at any time about this matter as well as for further questions about personal data at the address given in the imprint.

Objection to advertising e-mails

We hereby object to the use of contact data published within the framework of the imprint obligation for the purpose of sending advertising and information material that has not been expressly requested. We expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

2. Data collection on our website

Server log files

The provider of the websites automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • browser type and browser version
  • operating system used
  • referrer URL
  • host name of the accessing computer
  • time of the server request
  • IP adress

This data is not merged with other data sources.

The basis for data processing is Art. 6 (1) lit. f DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Contact form

If you send us inquiries via contact form, your data from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal message by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data you entered in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions - in particular retention periods - remain unaffected.

3. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter. Data that has been stored by us for other purposes remains unaffected by this.

4. Blug-ins and tools

Share buttons

Our website has buttons on some pages for sharing page content on the social media platforms Facebook, LinkedIn and YouTube.

The buttons are ideally designed in terms of protecting the personal data of our website visitors, as the script (computer program) behind the buttons does not collect or process any personal data. Exact information about the function of the buttons is provided by Heise Verlag: the publisher of the IT trade magazine c’t and the developer of the buttons.

Website visitors who wish to share our site are directed to the "Share" pages of the respective social media platforms when they click on the buttons. Only there the scripts will be loaded which are necessary for sharing the page content. The terms and conditions agreed by the website visitor with the respective social media platforms then apply. The respective platforms provide detailed information on the terms of business and data protection. You can find it here: Facebook, LinkedIn, and Youtube.